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Q1. How does Intelligent Backup Technology work?
A1. Intelligent Backup Technology works by recording changes made to the HDD, thus it only requires a small amount of HDD space to operate.
Q2. Is it easy to install?
A2. Yes. It is "Plug and Play".
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Q3.  Can Juzt-Reboot be upgraded?
A3. Yes. You can download the upgrades at Juzt-Reboot™'s website (http://www.juzt-reboot.com/technicalJuztReboot.htm).
Q4. Can Juzt-Reboot coexist with integrated or "software" modems?
A4. Yes. There are no known conflicts.
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Q5. Can Juzt-Reboot support Linux, Unix and BSD operating systems?
A5. Yes, under "Backup Restoration Mode".
Q6. Is there going to be a Mac version of Juzt-Reboot?
A6. We are considering the possibility of a Mac version in the future.
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Q7. Where have Juzt-Rebootcards been used?
A7. Juzt-Reboot™ have been used in places like universities, colleges, school computer labs, libraries, R & D Centers, educational labs, training centers, Internet stations, Corporate sectors, Government sectors and private enterprises etc.
Q8. Why those places?
A8. In these places, the computers are always being accessed by many different people all the time. Juzt-Reboot™ will protect the computer's operating system against modifications, tampering, pranks and viruses.
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Q9. My computer already has an operating system. Do I have to reinstall again if I use Juzt-Reboot?
A9. No. Juzt-Reboot™ can keep your operating system.
Q10. There are other software only solutions in the market. What makes Juzt-Reboot™ special and why does it require a hardware card?
A10. Software only solutions can easily be hacked and cannot offer any real protection outside the operating system. The Juzt-Reboot™ hardware card can protect against such intrusion or corruption by intercepting them outside the operating system or at the hardware level.
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Q11. Why software only solutions cannot offer protection "outside the operating system"?
A11. "Software only solutions" are specifically written for an operating system. If the operating system is not running, then the "software only solution" cannot operate. An example is the BIOS/CMOS settings which excutes first before any operating system.
Q12. Can Juzt-Reboot protect the BIOS/CMOS settings?
A12. Yes. It will automatically restore a good copy when any of the settings are tampered or corrupted.
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Q13. Why should I protect the BIOS/CMOS settings?
A13. If the BIOS/CMOS settings are corrupted, your computer may not start, hang or behave abnormally. It may even crash your operating system or corrupt your HDD.
Q14. Can you assure me that Juzt-Reboot's password is secure?
A14. Yes. Juzt-Reboot™ also emphasizes on security.
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Q15. What is "Supervisor mode"?
A15. "Supervisor mode" is usually for the computer administrator or manager. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing/upgrading/removing software, etc.) will be permanent.
Q16. What is "User mode"?
A16. "User mode" is for computer users and public access. In this mode, whatever changes made (editing/deleting/moving/renaming files, installing/upgrading/removing software, etc.) are temporary and when rebooted, everything returns back to the original setup.
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Q17. Can someone FORMAT/FDISK the HDD under "User mode"?
A17. No. It is impossible even in real DOS mode. Even if someone tries, "Juzt-Reboot™" and everything will be restored back to normal.
Q18. How can I reformat my HDD without removing Juzt-Reboot?
A18. You can reformat your HDD under Supervisor mode only.
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Q19. How can I retrieve my Supervisor password if I forget it?
A19. If you forget your password, you can only retrieve an encrypted form of the password, since Juzt-Reboot™ stresses on security of the system. When you are prompted for the Supervisor password, press down the Shift key and type in "2329", and then press the F10 function key. The screen will clear and a string of characters appears. Copy down the string exactly, and send it to your distributor/dealer or to us directly (at support@juzt-reboot.com) for decoding of the password. Please also send along proof of ownership of the card.
Q20. My Juzt-RebootT card cannot be detected after accessing hardware settings by Ctrl+H.  How to solve this problem?
A20.

For Juzt-RebootT Card version 2.3, the default hardware mode for Juzt-RebootT card is Mode 5 which is compatible with most machines.  Change the hardware mode only when the PC cannot detect the card or cannot install at all.  Go to CMOS setup and change the 1st boot-up to Network. Re-start PC, press Ctrl+H and change the hardware mode to normal for ASUS motherboards and modes 1 to 7 for others.

For Juzt-RebootT Card version 8.1, please check whether it is an ASUS Motherboard.  If yes, you have to change the Hardware Mode from A to B. To change the hardware mode of the v8.1 cards, you will need the RSETPCI utility disk to boot from. For v8.3 and later cards, press Alt + M to change the hardware mode.

Q21. My system is used for graphics creation and is disk I/O intensive and I find that my Juzt-RebootT frequently runs into low buffer situations. How to solve this problem?
A21.

The Juzt-RebootT buffer keeps track of all disk I/O while Windows is running. If the Juzt-RebootT frequently fills up and you have another partition (drive D:), then you can move some of you settings to save to drive D:.  You can change your Windows or applications to save data files to drive D: and thus reducing the number of files Juzt-Reboot™ has to keep track of. You can also move the Windows Swap/Paging file to D: drive.

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Q1. Before installing Juzt-Reboot, are there any steps to perform?
A1. Please run Windows Scandisk and Disk Defragmenter to ensure there are no file and system errors and to de-fragment the files on the hard disk.
Q2. Why do I have to run Scandisk before installing Juzt-Reboot?
A2. Before any installation, the HDD must be checked for errors. This is to ensure that all the original information, which Juzt-Reboot™ will use for restoration, are valid.
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Q3.  Why do I have to defragment the HDD before installing Juzt-Reboot?
A3.  This is because Juzt-Reboot™ requires a large contiguous area of the hard disk to allocate the buffer. Defragmentation will also ensure that all the files are not fragmented, and helps the system perform better by not having to seek all over the hard disk when loading system files.
Q4. How do I go into "real DOS mode"?
A4. Just create a "Startup Disk" with "Add/Remove Programs" in "Control Panel", and then boot from this disk. Another method is to keep pressing the [F8] key when Windows is starting and then select "Command Prompt Only" from the menu.
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Q5. Windows ME has no real DOS mode at all. So how to go into "real DOS mode"?
A5. Create a "Startup Disk" with another computer which has Windows95/98 installed.
Q6. Which PCI/ISA expansion slot should I use?
A6. Any free expansion slot will do.
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Q7. The Juzt-Reboot menu does not appear. What should I do?
A7. In the BIOS/CMOS settings disable virus protection and select NETWORK/LAN as the first boot device.  Some other BIOS require that the "Network Boot" feature to be enabled. For some older BIOS, enable "Option ROM".  For ASUS Motherboard, change Hardware Mode form A to B.
Q8. Which "Hardware Mode" do you recommend?
A8. If Juzt-Reboot™ card works properly with the current "Hardware Mode", there is no need to change it.  Default Hardware Mode is A.  For ASUS Motherboard, change Hardware Mode from A to B.
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Q9. What is the use of "Hardware Mode" in the "Hardware Setup"?
A9. The "Hardware Mode" is to set the compatibility level for Juzt-Reboot™ card. This is because different computers use different components and hardware designs such as the motherboard chipset and BIOS.
Q10. What "Hardware Mode" do you recommend?
A10. If Juzt-Reboot™ card works properly with the default "Hardware Mode" (default mode is A), then there is no need to change it. Otherwise, try the other modes. We usually recommend using mode B with ASUS motherboards, and mode C for Intel 845 and newer chipsets as well as many of the MSI motherboards.
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Q11. How can we change the "Hardware Mode"?
A11. If you have the latest version of the Juzt-Reboot™ card, you can press the "Alt + M" keys once you see the "Juzt-Reboot HARDWARE: vx.x" message. If you have an older version of the card, you will have to obtain a copy of the RSETPCI utility disk. Boot up the PC using the RSETPCI utility disk as the boot or driver disk. The lastest version of the utility displays the current Hardware Mode before prompting you for the Hardware Mode to change to.
Q12. An exclamation mark (!) appears on "IDE controller" in Windows "Device Manager" after installing Juzt-Reboot™ card. Why?
A12. You must run the file "SETUP.EXE" located in the installation disk under Supervisor mode. This will install Juzt-Reboot™'s IDE driver and utilities.
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Q13. After installing Juzt-Reboot, the CD-ROM drive cannot be detected. What should I do?
A13. Make sure the CDROM drive is not sharing the primary IDE with the HDD. It is recommended to connect the CDROM drive to the secondary IDE.
Q14. Are there any Windows ME drivers?
A14. You can use the Windows 95/98 driver, which is fully compatible with Windows ME.
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Q15. I have downloaded your upgrade from your website. How to upgrade Juzt-Reboot?
A15. Extract the upgrade files into a blank floppy disk by running the downloaded EXE file. Restart the computer and go into Juzt-Reboot™ "Configuration" menu. Choose "Upgrade".
Q16. How do I protect the BIOS/CMOS settings with Juzt-Reboot?
A16. Enable "Auto-Restore CMOS data" function. But before you do this, execute "Analyze CMOS data" and then "Save CMOS data".
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Q17. I intend to install and use Linux with Juzt-Reboot. Is there any important information I should know before I install?
A17. Juzt-Reboot™ supports Linux under Backup Restoration Mode. Linux can only be installed in the first partition and you must create a Linux swap partition. During installation, you will have to select the "Manually partition with Disk Druid" option and manually select the previously configured Linux and Linux/SW partitions as the Linux Native partition (mount point "/" and "ext3") and the Linux Swap partitions. Select the "Use LILO as the boot loader" and that the LILO (Linux Loader) must be installed in the "First Sector of Boot Partition" instead of the "Master Boot Record" (MBR). Lastly, if the boot sector is over 8.4GB from the beginning of the hard disk, then the "Force LBA32" option must be enabled.
Q18.

Can I change the size of the partitions after Juzt-Reboot™ has been installed?

A18. Once the partitions have been set up, they cannot be changed. You will have to backup all your partitions and/or data and uninstall the card. Then recreate the partitions with the desired sizes and set up everything again, or restore from your backups.
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Q1. What happened to "HDD Copy from Network" in the EXtra version?
A1. "HDD Copy from Network" is replaced by Netclone in the EXtra version.
Q2. What is Netclone?
A2. Netclone is only for LAN and WOL versions.  It is to transmit data/programs from one PC to another.
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Q3. What is "parameter data"? In the manual, it only states "Juzt-Reboot information".
A3. "Parameter data" is actually Juzt-Reboot™'s data such as passwords, partition information and configuration settings of the "sending" computer.
Q4. What is the network speed of Juzt-Reboot LAN and WOL card?
A4. Both LAN and WOL cards are 10/100Mbps.
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Q5. Can I use Juzt-Reboot WOL version in a computer that does not support WOL?
A5. Yes. But you will not be able to use the WOL function on the card.
Q6. Can I use Juzt-Reboot PCI-NT version in a computer that supports WOL?
A6. Yes. But you will not be able to use the WOL function on the motherboard.
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Q7. Is it necessary for every computer on the network to have exactly the same hardware specifications for Net-Clone or Hard Disk Copy to work?
A7. No, but it is recommended that all the computers should be the same. If Windows detects changes or differences in hardware (motherboard chipset, BIOS, VGA, etc) on the receiving computer, the hardware detection cycle will start again.
Q8. Can I use Net-Clone with the normal Juzt-Reboot™ PCI version and a network card?
A8. Yes. But you must get the DOS packet driver for the network card to do this. Usually the packet driver is located in the network card's driver disk.
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Q9. Does network speed affect Net-Clone's performance?
A9. Yes, faster network speed will give better performance. We recommend at least 100Mbps.
Q10. Does HDD speed also affect Net-Clone's performance?
A10. No, if the network speed is 100Mbps network. The HDD data transfer rates nowadays can exceed the transfer rate of a 100Mbps network connection. However using "gigabit" networking will increase Net-Clone's performance.
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Q11. The sending and receiving computers' hardware are identical. Why, after Net-Clone, Windows starts hardware detection?
A11. Some differences in the BIOS/CMOS settings and the BIOS version can still activate this hardware detection.
Q12. What is "Parameter Data"? In the manual, it only states "Juzt-Reboot™'s information".
A12. "Parameter Data" is actually Juzt-Reboot™'s data such as passwords, partition information and configuration settings of the "Source" HDD..
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Q13. What are the hardware components in the computer that cannot be different for Net-Clone or Hard Disk Copy to work?
A13. The "destination" HDD type and capacity should be the same although the "destination" HDD capacity can be higher.
Q14. Please explain about "HDD type and capacity"?
A14. "HDD Type" here refers to the number of physical cylinders, heads and sectors. From these parameters, the HDD's capacity can be determined.
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Q15. Can I perform "Hard Disk Copy" to a HDD from a different manufacturer but with the same capacity?
A15. Yes, provided the HDD have the same number of cylinders, heads and sectors.
Q16. Can I perform "Hard Disk Copy" to a HDD of higher capacity?
A16. Yes, provided the HDD have the same number of heads and sectors.
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Q17. Does HDD speed also affect "Hard Disk Copy" performance?
A17. Yes, the faster HDD will take less time for "Hard Disk Copy" to complete. For example: 7200rpm HDDs will copy faster than normal 5400rpm HDDs.
  
   
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